Special Services

Expectant mother
Pregnant woman in the 28th week of pregnancy or less can travel with us. However, for women between the 29 th week and including 35 th week, we ask for a medical certificate that confirms that there will not be any complications. This certificate should be issued from the doctor that oversees the care of the pregnant women. Pregnant woman are not allowed to fly with us, from week of 36.

Infants and Children

Children
Age: Between 2 and 11 years of age
“Kosova Airlines” does not offer special prices for children. You should reserve a ticket for one child. If you have any question, please contact us.

Children Traveling Alone
We offer special care for children traveling alone.

Please contact our Service Center (DE - 0180 30 30 30 6, CH - 044 315 59 59, KS - 038 220 220), in order to set-up this service for your child as soon as possible.

If you book your reservation online, please contact our Service Center in order to register your child

Please, inform us earlier how many unattended children have booked the flight.

A maximum of 18 unattended children can travel in any flight of Kosova Airlines..

Parents or custodians may ask “Kosova Airlines” to approve this status for children over aged (12-17age).

A maximum of 6 unattended children can travel in all flights of ‘’ Kosova Airlines’’. Unattended children are not allowed to carry pets (domestic animals) in cabin.

If booking has not been listed and confirmed, the service may be refused.

A fee of 40 € is paid for every unattended child, in addition to the cost of the ticket. This fee is paid at the airport.

Definition:
(Children of age 5-11 years that ravel alone)

Attendant of a child:
Attendant of a child (2-11years) should be at least 18 years in order to be able to take personal responsibility.

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How we look after a child without an attendant during flight

• Your child will be checked-in at our desk, where the minor will receive a bag for children traveling with an attendant, which they will keep during the duration of the flight.

• The bag contains:
  • Ticket of your child
  • Ticket for the flight
  • The form for underage without attendant

You are requires to complete the form, with the following information:

• Name and age of child
• Your name and address
• Name and address of the person who will pick up the child at the destination airport

You may prepare the form in advance, this will save you time at the check-in counter. Simply print two copies of the standardized form, and complete before leaving home.

At minimum, it takes one extra hour to complete the control process of a child flying unattended.

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At departure
If you secure the pass from the Kosova Airlines desk (in accordance with the rules) you may escort the child up to the departure gate. Before departure, you will hand over the child to a ground crew who will escort the child to the airplane where the child will be under the care of the cabin crew.

In the aircraft

In Kosova Airlines flight, one row of seats is especially set aside for unattended children. Here the cabin crew will always be next to your child and will provide the necessary care.

At arrival
Upon arriving at the destination airport, you child will be handed to the ground crew. At exit, your child will be handed to the person you have designated in the form for unattended children. Your child will be under our personnel care, for the duration of the flight. With us, your child is in safe hands.